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Open Notebook

CUSTOMER CASE & STUDIES

Open Space Office

 

Customer Case & Studies

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  • Skype Build + Cloud Migration / Adoption (case study on next slide)

 

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  • Microsoft TEAMs Build, Direct Routing + Site Transforms for 70+ Sites

      (In Progress)

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  • Build out of SBC clusters at key datacentre locations for Central SIP Trunk Routing

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  • 110+ Sites Successfully Migrated to Skype Enterprise Voice across various customer

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  • Cloud Voice Mail Auto Attendant Migrations for Multiple customers

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  • IT Strategy, Design & Build out of new Greenfield 2.5 million Ton Steel Plant

      (In Progress)

CASE STUDIES 

2 x Large Global Skype for Business build 

Business Challenges / Objective

  • A large company split into 2 separate Business entities each requiring a new hosted Global UC Platform on S4B.

 

  • Multiple and disconnected Legacy Phone Systems.

 

  • Customer wanted to upgrade and consolidate to Global UC Platform solution.

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  • Facilitate better communication between its global Staff.

Business Benefit 

  • Customer could retire multiple PBX systems globally.

  • Significant cost savings from harmonizing and lower TCO.

  • Significantly enhanced user experience.

  • Improved collaboration, communication & Productivity.

  • Ability to work from Home / Remote locations.

Solution Offered 

  • Global Hosted Platform using Microsoft Skype for Business 2015

  • Consolidation of SIP Trunks via 2 Strategic Datacenters

  • Site Models based on use cases and Best Engineering Practices

  • Hybrid Connection with TEAMs

Methodology 

  • Professional Services Engineering practices of Top Tier Telco.

  • Robust Project Management.

  • Thorough testing conducted at key Project Milestone

Key Points

  • Migrated 55,000+ Users spread across 150+ Sites Globally

  • Company’s platform with seamless user experience

Client Business Area

  • 2 x large company of 35000+ & 15000+ employees globally specialising in Automotive Driverless Technology, Powertrain and automotive Spare parts.

DG Tech IT Migration to Microsoft Cloud

Business Challenges / Objective

  • Consolidated various services under one platform

  • Lower cost of IT infra ownership

  • Streamline Services

  • Enable Remote Working

  • Enhance Collaboration & Productivity

Business Benefit 

  • Significantly improved Productivity

  • Reduced local and international travel

  • Seamless interaction not only with internal team members but also external vendors, partners, clients etc.

  • Reduced cost of IT operation

Solution Offered 

  • IT Services Migrated to Microsoft Cloud on Office 365

  • Mix and Match of O365 Plans and licenses after evaluation

  • Microsoft TEAMs for IM, Conferencing & Collaboration

  • Microsoft Azure Data Leakage Protection, Azure Information

  • Protection, Rights Management, Policy controls and related.

Methodology 

  • Aligned to Microsoft best practices

  • Adopted Modern Workspace Model

Key Points

  • Developed a packaged solution for companies to adopt Cloud Services, securely and avoiding pitfalls or Cost mistakes along the way.

Client Business Area

  • Reputed Global Information Technology Consulting company providing Cloud Based IT Services to Top Tier Telco, Banks, Microsoft Partners, Mid to Large customer base.

Application Modernization ( Cloud Modernization )

Business Challenges / Objective

  • Efficient Scalable ERP Solution for Inventory, Finance & Sales

  • Improve Turn around time to enter new markets

  • Improve Turn around time of solution delivery

  • Controlled accessibility for designs and confidential documents

  • Future proof Architecture

Business Benefit 

  • Dynamic extensibility and scalability solution offered by Cloud resulting into lower downtimes, higher customer satisfaction and improved business.

  • Move from CapEx to OpEx resulted in better ROI

  • Improvement of 70% in solution delivery & 50% Market penetration

  • Improved utilization of IT staff on Business solutions

Solution Offered 

  • Cloud PaaS & IaaS services

  • Adapted Microservices based Architecture (Containerization)

  • Rapid implementation prototype

  • Full implementation of CI/CD (DevOps)

Methodology 

  • Initial Assessment of Business Requirements

  • Workshops with business representatives

  • Detailed Gap Analysis

  • Detailed Migration Plan

Key Points

  • Done Application Portfolio Analysis (APA) to select the applications for modernization

  • Validation from Business representatives

  • Precheck and consolidation reports using automated tools

Client Business Area

  • Customer is a medium scale Hydraulics Equipment Manufacturer for Industrial Usage.

  • They have manufacturing units at multiple locations,
    corporate office and Sales offices Globally.

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